One of the usual reasons to get a hosting server of your own is that you'll have 100 % control over the software environment and you'll be able to install anything you need. This will allow you to run apps which require specific software in order to be present on the hosting server, which is not possible with a shared hosting server in which you'll be able to install software just within the account, but not on a root level. In case you aren't very familiar with this type of matters, nonetheless, you may come across issues due to the fact that managing a server of your own is different from managing a standard shared website hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our admins can easily deal with different tasks that should be done or can resolve many issues that you could face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade includes one hour of custom work on your web server, so in the event that you get any of our virtual private servers packages, you can take advantage of this service and have our administrators perform a variety of tasks that you can't perform yourself or you have no time. They could install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any program that does not function efficiently for some reason. You could add the upgrade to your plan as many times as you wish depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your machine also, but just in case you need more than that, you could always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers Hosting

You can add the upgrade to any one of the Linux dedicated servers hosting packages which we offer at any time that you need it. In case you need any custom work from our admins right after your hosting server is set up, you can order the upgrade during the server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our admins on your machine, so in case you encounter any problems to install a third-party software or some application gives errors and does not work the way it ought to, our experts shall assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it provides.