A 99.9% Server Uptime

We have built our shared hosting platform using stable hardware components and strongly customized software. Our sysadmins have installed a modified version of Security–Enhanced Linux on our hosting servers in order to guarantee optimal security and reliability. We’ve added a number of denial–of–service protection mechanisms along with powerful firewalls to make sure our network is unassailable and secure.

All Linux shared hosting packages plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Along with our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on top–quality hardware parts provided by Juniper. Plus, on each and every router, we have put a firewall with a complex set of rules to be able to filter out all dubious requests.

Thus, in each of our datacenter facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting plans in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Even though we have done pretty much everything to curtail all possible risks with our cloud hosting plans and while our company offers first–rate tech support, sometimes the client simply isn’t pleased with what we are offering. Or he wants to migrate to a more robust hosting service, like a virtual private server or even a dedicated hosting server.

That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t happy, you will get a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have punctiliously chosen each individual member of our 24x7 support department to ensure that we can provide the best possible customer support service you can possibly get. Each of our technicians has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available 24x7x365 – you’ll be able to contact them whenever you want and they will respond as quickly as possible.

Their average support ticket response time is below twenty minutes, whilst with many other web hosting providers you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your questions will be answered within an hour.

24/7 Technical Support