Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you will find an in–depth Help Center section featuring lots of instructional articles and commonly asked questions. They are answered by our support team of experienced techs. Just fill in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • For users who’d rather find out how to deal with a typically experienced problem by watching an educational video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the tutorials are very short and simple to follow. They offer visual demonstrations of various site management operations.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7 customer care service and feature a sixty–minute response guarantee. Our practiced support engineers will be online 24/7 and will resolve any problem that you might possibly run into within maximum one hour after the support ticket submission. In most cases, a reply will be given to you within twenty minutes.