1 hour ticket response
Prompt assistance is our ultimate concern and this is the reason why we have a team of qualified technicians who will be happy to provide a fast solution to any question that you may have. Just submit your technical support ticket from your Web Hosting Control Panel and we will respond within 1 hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Excellent Technical Support Service
Each member of our customer support staff has lots of years of experience in the Linux shared hosting packages sphere and the majority of them have been with us for at least 5 years. They all are ready to answer all your questions in the most competent manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick tip on how to use a specific service, we have implemented a truly user–friendly Help section in our Web Hosting Control Panel. You can search through an enormous collection of web hosting account management articles and website management articles, take a peek at our F.A.Q. database or watch our step–by–step video tutorials.
